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» IT Service Processes - State and Open Issues
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ICSEA
2009
IEEE
15 years 1 months ago
Integrating IT Service Management within the Enterprise Architecture
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
Anacleto Correia, Fernando Brito e Abreu
EGOV
2010
Springer
15 years 5 months ago
Designing Quality Business Processes for E-Government Digital Services
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
166
Voted
XMLSEC
2003
ACM
15 years 9 months ago
An access control framework for business processes for web services
Business Processes for Web Services are the new paradigm for the lightweight integration of business from different enterprises. Whereas the security and access control policies ...
Hristo Koshutanski, Fabio Massacci
APSEC
2000
IEEE
15 years 8 months ago
Service-based software: the future for flexible software
For the past 40 years, the techniques, processes and methods of software development have been dominated by supply-side issues, giving rise to a software industry oriented towards...
Keith H. Bennett, Paul J. Layzell, David Budgen, P...
PDPTA
2010
15 years 2 months ago
A Case Study for SOA System Rejuvenation
- Complex business service systems, such as SOA system, are prone to suffer from reliability problem. Various legend applications compatible in SOA system make things worse. Softwa...
Guanhua Tian, Jianfeng Zhan, Chao Ren, Dan Meng