937 search results - page 78 / 188 » IT Service Processes - State and Open Issues |
139
Voted
BDIM
2007
IEEE
15 years 11 months ago
2007
IEEE
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
129
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APCCM
2007
15 years 6 months ago
2007
Web services are loosely coupled software components that are published, discovered, and invoked across the Web. As the use of Web services grows, in order to correctly interact w...
145
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IAT
2008
IEEE
15 years 11 months ago
2008
IEEE
As network and computing technologies have improved, and the number of mobile devices has increased, realizing context-aware personal services has become one of the most important...
121
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OOPSLA
2004
Springer
15 years 10 months ago
2004
Springer
Effective and affordable business process integration is a key concern in the finance industry. A large German joint-use centre, supplying services to 237 individual savings banks...
156
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SOUPS
2005
ACM
15 years 10 months ago
2005
ACM
In this article, we describe the design process of Reno, a location-enhanced, mobile coordination tool and person finder. The design process included three field experiments: a ...