Abstract Although most workflow management systems nowadays offer graphical editors for process modeling, the learning curve is still too steep for users who are unexperienced in p...
Availability in Process Support Systems (PSS) can be achieved by using standby mechanisms that allow a backup server to take over in case a primary server fails. These mechanisms,...
Knowledge workers typically collaborate in knowledge processes and have to be supported with adequate information and communication infrastructures. We propose a shared-context inf...
— Service compositions provide a promising way to realize and coordinate automated support for business activities and processes. These business processes and their automated sup...
Measurement, evaluation and analysis are support processes to main engineering processes. In this work we present an integrated strategy whose rationale is supported by a well-defi...