Current technologies aimed at supporting processes – whether it is a business or learning process – primarily follow a metadata- and data-centric paradigm. Whereas process met...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
E-contracts express the rights and obligations of parties through a formal, digital representation of the contract provisions. In process intensive relationships, e-contracts conta...
There are many challenges in devising solutions for online content processing of live networked multimedia sessions. These include content analysis under uncertainty (evidence of ...
This paper describes a support system for group decision-making. The system is based on a database of typical decision cases and also an underlying model of the group decision pro...