73 search results - page 2 / 15 » Identifying issues in customer relationship management at Me... |
ICMB
2005
IEEE
2005
IEEE
Mobile Customer Relationship Management: An Explorative Investigation of the Italian Consumer Market
14 years 16 hour ago
Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
AGILEDC
2007
IEEE
14 years 23 days ago
2007
IEEE
Most agile projects rely heavily on good collaboration with the customer in order to achieve project goals and avoid overruns. However, the role of the customer in software projec...
ECIS
2004
13 years 7 months ago
2004
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
IJCAI
2003
13 years 7 months ago
2003
Multi-agent systems result from interactions between individual agents. Through these interactions different kinds of relationships are formed, which can impact substantially on t...
ECIS
2004
13 years 7 months ago
2004
An important source for a firm's competitive advantage is its external knowledge-related relationships. Absorptive capability is a firm's ability to recognize the value ...