We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
The objective of this paper is to present how to design a system that can accommodate additional functionality with either no changes to the design or adding architectural modules...
Wei Zheng, Jike Chong, Claudio Pinello, Sri Kanaja...
Real-time Garbage Collection (RTGC) has recently advanced to the point where it is being used in production for financial trading, military command-and-control, and telecommunicat...
Joshua S. Auerbach, David F. Bacon, Perry Cheng, D...
A rich semantic model of annotation is presented that distinguishes several annotation types, uses controlled vocabulary where appropriate, and supports multi-facetted characteriza...
Panos Constantopoulos, Martin Doerr, Maria Theodor...
Abstract. Allowing read operations to return stale data with low probability has been proposed as a means to increase availability in quorums systems. Existing solutions that allow...