Mouse control has become a crucial aspect of many modern day computer interactions. This poses a challenge for individuals with motor impairments or those whose use of hands are r...
Susumu Harada, James A. Landay, Jonathan Malkin, X...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
The Internet is organized as a collection of administrative domains, known as Autonomous Systems (ASes). These ASes interact through the Border Gateway Protocol (BGP) that allows ...
Iuniana M. Oprescu, Mickael Meulle, Steve Uhlig, C...
Peer-to-peer technologies are increasingly becoming the medium of choice for delivering media content, both professional and homegrown, to large user populations. Indeed, current ...
Abstract. Service-oriented computing has emerged as a new programming paradigm that aims at implementing software applications which can be used through a network via the exchange ...