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CSCW
2004
ACM
15 years 2 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
SEKE
2001
Springer
15 years 1 months ago
A Prototype Experience Management System for a Software Consulting Organization
The Experience Management System (EMS) is aimed at supporting the capture and reuse of software-related experience, based on the Experience Factory concept. It is being developed ...
Manoel Gomes de Mendonça Neto, Carolyn B. S...
EUROMICRO
2011
IEEE
13 years 9 months ago
Software Product Quality in Global Software Development: Finding Groups with Aligned Goals
— The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper present...
Panagiota Chatzipetrou, Lefteris Angelis, Sebastia...
TAAS
2010
124views more  TAAS 2010»
14 years 4 months ago
The MACODO organization model for context-driven dynamic agent organizations
stractions that support application developers to describe dynamic organizations. The organization model is part of an integrated approach, called MACODO: Middleware Architecture f...
Danny Weyns, Robrecht Haesevoets, Alexander Helleb...
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AGILEDC
2008
IEEE
14 years 11 months ago
How Did We Adapt Agile Processes to Our Distributed Development?
Today, many software projects are being developed by collaborating programmers working across multiple locations. Whatever the reason may be, outsourcing, organizational structure...
Cynick Young, Hiroki Terashima