We review the current status of ethnography in systems design. We focus particularly on new approaches to and understandings of ethnography that have emerged as the computer has m...
Andy Crabtree, Tom Rodden, Peter Tolmie, Graham Bu...
We reflect on activities to design a mobile application to enable rural people in South Africa's Eastern Cape to record and share their stories, which have implications for `...
Nicola J. Bidwell, Thomas Reitmaier, Gary Marsden,...
We present a conceptual framework for location-aware community systems and results from two studies of how sociallydefined places influence people's information sharing and c...
Quentin Jones, Sukeshini A. Grandhi, Steve Whittak...
Social robots have to potential to serve as personal, organizational, and public assistants as, for instance, diet coaches, teacher’s aides, and emergency respondents. The succe...
Does crowdsourcing work for web security? While the herculean task of evaluating hundreds of millions of websites can certainly benefit from the wisdom of crowds, skeptics questi...