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» Improving Software Process Improvement
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89
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CHI
2011
ACM
14 years 5 months ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
88
Voted
PROFES
2007
Springer
15 years 8 months ago
Using Metrics to Improve Software Testing
Alfred Sorkowitz
ICSE
2009
IEEE-ACM
15 years 8 months ago
How to avoid drastic software process change (using stochastic stability)
Before performing drastic changes to a project, it is worthwhile to thoroughly explore the available options within the current structure of a project. An alternative to drastic c...
Tim Menzies, Steve Williams, Barry W. Boehm, Jairu...
116
Voted
JSS
2008
113views more  JSS 2008»
15 years 1 months ago
A model for software rework reduction through a combination of anomaly metrics
Analysis of anomalies reported during testing of a project can tell a lot about how well the processes and products work. Still, organizations rarely use anomaly reports for more t...
Lars-Ola Damm, Lars Lundberg, Claes Wohlin
114
Voted
DEBS
2008
ACM
15 years 3 months ago
Speculative out-of-order event processing with software transaction memory
In event stream applications, events flow through a network of components that perform various types of operations, e.g., filtering, aggregation, transformation. When the operatio...
Andrey Brito, Christof Fetzer, Heiko Sturzrehm, Pa...