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131
Voted
CORR
2008
Springer
15 years 4 months ago
2008
Springer
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
151
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WIKIS
2006
ACM
15 years 10 months ago
2006
ACM
Wikis are social web sites enabling a potentially large number of participants to modify any page or create a new page using their web browser. As they grow, wikis may suffer from...
245
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ICDE
2002
IEEE
16 years 5 months ago
2002
IEEE
Network, web, and disk I/O traffic are usually bursty, self-similar [9, 3, 5, 6] and therefore can not be modeled adequately with Poisson arrivals[9]. However, we do want to model...
126
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WWW
2008
ACM
16 years 5 months ago
2008
ACM
For many users with a physical or motor disability, using a computer mouse or other pointing device to navigate the web is cumbersome or impossible due to problems with pointing a...
143
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CCS
2008
ACM
15 years 6 months ago
2008
ACM
Single-Sign-On (SSO) protocols enable companies to establish a federated environment in which clients sign in the system once and yet are able to access to services offered by dif...