This work deals with an original problem with regard to the traditionally sequential planning process in public transit networks. This problem aims at modifying the network's ...
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
Business process automation technologies are being increasingly used by many companies to improve the efficiency of both internal processes as well as of e-services offered to cus...
The effective management of a service organization requires measuring system performance on many attributes. Customer waiting time is inherent to nearly all service operations and...
Internet Connectivity Establishment (ICE) is becoming increasingly important for P2P systems on the open Internet, as it enables NAT-bound peers to provide accessible services. A ...