Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...
This paper presents the results of a study aimed at measuring the usefulness of presenting the results of an Information Retrieval search on WAP mobile phones. The experimentation...
Simon O. Sweeney, Fabio Crestani, Anastasios Tombr...
Purchasing decisions are often strongly influenced by people who the consumer knows and trusts. Moreover, many online shoppers tend to wait for the opinions of early adopters befo...
Cryptographically protected email has a justly deserved reputation of being difficult to use. Based on an analysis of the PEM, PGP and S/MIME standards and a survey of 470 merchan...
Simson L. Garfinkel, David Margrave, Jeffrey I. Sc...
: Technology innovators face the challenge of finding representative groups of users to participate in design activities. In some cases, software applications will target an audien...