There is large uncertainty with the software cost in the early stages of software development due to requirement volatility, incomplete understanding of product domain, reuse oppor...
Da Yang, Barry W. Boehm, Ye Yang, Qing Wang, Mings...
The goal of performance analysis of business processes is to gain insights into operational processes, for the purpose of optimizing them. To intuitively show which parts of the pr...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...
In order to create, share and improve knowledge on business processes, humans need a common, readable and preferably visual notation. So far, a lot of effort has been put into vis...