We present new results from a real-user evaluation of a data-driven approach to learning user-adaptive referring expression generation (REG) policies for spoken dialogue systems. ...
Spoken dialogue systems can be considered knowledge-based systems designed to interact with users using speech in order to provide information or carry out simple tasks. Current s...
This paper describes a novel multi-stage recognition procedure for deducing the spelling and pronunciation of an open set of names. The overall goal is the automatic acquisition o...
In this paper, we study how the performance and usability of web dialogue systems could be enhanced by using an appropriate representation of the different types of knowledge invo...
We present experimental evidence that providing naive users of a spoken dialogue system with immediate help messages related to their out-of-coverage utterances improves their suc...
Beth Ann Hockey, Oliver Lemon, Ellen Campana, Laur...