iQuest is a novel software system to improve understanding of organizational phenomena with greater precision, clarity, and granularity than has previously been possible. It permi...
: Information Technology (IT) has evolved over time from its traditional use as administrative support towards a more strategic role to enforce business processes (BP). But several...
Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....
Business Processes for Web Services are the new paradigm for lightweight enterprise integration. They cross organizational boundaries, are provided by entities that see each other ...
This paper explores the impact of Enterprise Resource Planning (ERP) systems using the individual manufacturing facility as the level of analysis. A model of ERP costs and benefit...