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ACISICIS
2007
IEEE
15 years 8 months ago
Towards Agent Based Web Service
Web Service (WS) technology represents a fundamental shift in the way web applications are developed for e-business. It is becoming the next paradigm to deploy business services o...
Manish Chhabra, Hongen Lu
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
16 years 2 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
CIKM
2008
Springer
15 years 3 months ago
Modeling document features for expert finding
We argue that expert finding is sensitive to multiple document features in an organization, and therefore, can benefit from the incorporation of these document features. We propos...
Jianhan Zhu, Dawei Song, Stefan M. Rüger, Xia...
ECIS
2004
15 years 3 months ago
Implementing Information Systems to support knowledge work: an exploration of work motifs
The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the pa...
Christopher J. Davis, Ellen M. Hunagel
GROUP
2007
ACM
15 years 5 months ago
The story of a working workflow management system
This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...
Steen Brahe, Kjeld Schmidt