Wikipedia is the world’s largest collaboratively edited source of encyclopaedic knowledge. But in spite of its utility, its contents are barely machine-interpretable. Structural...
Abstract With the ongoing shift from off-line to on-line business processes, the Web has become an important business platform, and for most companies it is crucial to have an on-...
Electronic mail has become the most widely-used application for business productivity and communication, yet many people are frustrated with their email. Though email usage has ch...
Dan Gruen, Steven L. Rohall, Suzanne O. Minassian,...
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
The purpose of a document is to facilitate the transfer of information from its author to its readers. It is the author’s job to design the document so that the information it c...