Fueled by the omnipresence of event logs in transactional information systems (cf. WFM, ERP, CRM, SCM, and B2B systems), process mining has become a vivid research area. Until rece...
Organizational change brings about a number of behaviors that are seen to run counter to the implementation of the information systems. These behaviors may be seen as jeopardizing...
Over the last few years several process-based web service composition languages have emerged, such as BPEL4WS and BPML. These languages define the composition on the basis of a pr...
Master data refers to core business entities a company uses repeatedly across many business processes and systems (such as lists or hierarchies of customers, suppliers, accounts, ...
Abstract- This paper deals with "Knowledge Management Systems" (KMS) which are seen as a new kind of information systems supporting organizational information processing....