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JASIS
2007
55views more  JASIS 2007»
14 years 11 months ago
A framework for information quality assessment
Besiki Stvilia, Les Gasser, Michael B. Twidale, Li...
CACM
2002
65views more  CACM 2002»
14 years 11 months ago
Information quality benchmarks: product and service performance
Beverly K. Kahn, Diane M. Strong, Richard Y. Wang
MISQ
1998
61views more  MISQ 1998»
14 years 11 months ago
Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies
Richard T. Watson, Leyland F. Pitt, C. Bruce Kavan