Traditional desktop search engines only support keyword based search that needs exact keyword matching to find resources. However, users generally have a vague picture of what is...
In order to detect violations of end-to-end service level agreements (SLA) and to isolate trouble links and nodes based on a unified framework, managers of a service provider net...
Recently, there has been a growing interest in exploiting profile information in adaptive systems such as just-in-time compilers, dynamic optimizers and, binary translators. In th...
Open Source Software (OSS) has made great strides toward mainstream acceptance over the past two years. However, many IT managers, both in business and academia, are still cautiou...
Mike Davis, Will O'Donovan, John Fritz, Carlisle C...
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...