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WSC
2007
15 years 4 days ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
SIGIR
2003
ACM
15 years 3 months ago
2003
ACM
The empirical investigation of the effectiveness of information retrieval (IR) systems requires a test collection, a set of query topics, and a set of relevance judgments made by ...
WWW
2007
ACM
15 years 10 months ago
2007
ACM
Requirement engineering (RE) is emerging as an increasingly important discipline for supporting Web application development, as these are designed to satisfy diverse stakeholder n...
VRML
2005
ACM
15 years 3 months ago
2005
ACM
In this paper, we present LAMP3D, a system for the locationaware presentation of VRML content on mobile devices. We explore the application of LAMP3D in tourist mobile guides: the...
WSC
2008
15 years 4 days ago
2008
One of the key goals for a simulation model is to accurately replicate the real system under consideration. A protocol is proposed to add credibility to the outputs of a simulatio...