A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
Figuring out the best way to communicate with and serve students is one of the paramount challenges facing library and technology organizations today, including Bucknell Universit...
The growing use of Instant Messaging for social and work-related communication has created a situation where incoming messages often become a distraction to users while they are p...
We present a study of the effects of instant messaging (IM) on individuals' management of work across multiple collaborative projects. Groups of four participants completed f...
Susan R. Fussell, Sara B. Kiesler, Leslie D. Setlo...
In this paper, we explore the use of digital photographs in computer-mediated communication. We present Lascaux, an instant messaging client that serves as a research platform for...