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» Intelligent Agent Supported Business Process Management
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ECIS
2004
15 years 6 months ago
Symbolic Processes in ERP versus Legacy System Support
Being hailed as possessing the ability to "drive effective business reengineering and management of core and support processes", it is not surprising that Enterprise Res...
Martin M. T. Ng, Michael T. K. Tan
143
Voted
BPM
2009
Springer
101views Business» more  BPM 2009»
15 years 5 months ago
Experiencing Process Flexibility Patterns with Alaska Simulator
Alaska Simulator is an interactive software tool developed at the University of Innsbruck which allows people to explore different approaches to process flexibility by using a fami...
Barbara Weber, Stefan Zugal, Jakob Pinggera, Werne...
HICSS
2006
IEEE
118views Biometrics» more  HICSS 2006»
15 years 10 months ago
Mobilizing Customer Relationship Management - A Journey from Strategy to System Design
The bursting of the e-bubble affected expectations with regard to mobile initiatives and willingness to invest in them very negatively. In both academia and practice, there has re...
Ragnar Schierholz, Lutz Kolbe, Walter Brenner
KES
2008
Springer
15 years 4 months ago
Information Coordination Using Meta-agents in Information Logistics Processes
In order to coordinate and deliver information in the right time and to the right place, theories from multi-agent systems and information logistics are combined. We use agents to ...
Mats Apelkrans, Anne Håkansson
195
Voted
MKWI
2008
246views Business» more  MKWI 2008»
15 years 6 months ago
Assessing the effects of IT changes on IT risk - A business process-oriented view
Abstract: The economic relevance of IT risk is increasing due to various operational, technical as well as regulatory reasons. Increasing flexibility of business processes and risi...
Stefan Sackmann