Although the potential impacts of virtual communities have been widely recognized in business and academia, little research has been done to provide guidelines for design of such ...
The rapid e-commerce growth has made both business community and customers face a new situation. Due to intense competition on the one hand and the customer's option to choose...
The analysis of user behavior on the Web presupposes a reliable reconstruction of the users' navigational activities. Cookies and server-generated session identifiers have be...
Most of the organizations put information on the web because they want it to be seen by the world. Their goal is to have visitors come to the site, feel comfortable and stay a whi...
A prime business concern is knowing your customer. One legacy carried into the present from the earliest NCSA web servers is web server logs. While there are more powerful user tr...