Computer system administrators are the unsung heroes of the information age, working behind the scenes to configure, maintain, and troubleshoot the computer infrastructure that un...
Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M...
Most experiments with participative design are with small scale, stand alone and not very strategic applications of ICT in organizations. However, modern ICT applications are incr...
Abstract. We consider the question of how to establish and enforce communal policies for peer-to-peer (P2P) communities. Generally, members of each P2P community must conform to an...
Mihail F. Ionescu, Naftaly H. Minsky, Thu D. Nguye...
An emerging tapestry of computations will soon integrate systems around the globe. It will evolve without central control. Its complexity will be vast. We need new ideas, tools an...
: Software development includes gathering information about tasks, work practices and design options from users. Traditionally requirements gathering takes two forms. Interviews an...