Many on-line interaction environments have a large number of users. It is difficult for the participants, especially new ones, to form a clear mental image about those with whom t...
Spoken language is one of the most intuitive forms of interaction between humans and agents. Unfortunately, agents that interact with people using natural language often experienc...
Finding ways of reducing undesired behavior in online interactions is at the forefront of the social computing research agenda. One promising way to reduce perceived “bad behavi...
Jens Riegelsberger, Scott Counts, Shelly Farnham, ...
Online Social Networks (OSNs) have already attracted more than half a billion users. However, our understanding of which OSN features attract and keep the attention of these users...
The Web plays a critical role in hosting Web communities, their content and interactions. A prime example is the open source software (OSS) community, whose members, including sof...
Anupriya Ankolekar, Katia P. Sycara, James D. Herb...