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CHI
2009
ACM
15 years 10 months ago
In CMC we trust: the role of similarity
This paper examines how different forms of linguistic similarity in a text-chat environment relate to the establishment of interpersonal trust. Sixty-two pairs played an iterative...
Lauren E. Scissors, Alastair J. Gill, Kathleen Ger...
CHI
2007
ACM
15 years 10 months ago
Let's go to the whiteboard: how and why software developers use drawings
Software developers are rooted in the written form of their code, yet they often draw diagrams representing their code. Unfortunately, we still know little about how and why they ...
Mauro Cherubini, Gina Venolia, Robert DeLine, Andr...
CHI
2005
ACM
15 years 10 months ago
Assessing differential usage of usenet social accounting meta-data
We describe a usage study of Netscan\Tech, a system that generates and publishes daily a range of social metrics across three dimensions: newsgroup, author, and thread, for a set ...
A. J. Bernheim Brush, Xiaoqing Wang, Tammara Combs...
CHI
2005
ACM
15 years 10 months ago
How oversight improves member-maintained communities
Online communities need regular maintenance activities such as moderation and data input, tasks that typically fall to community owners. Communities that allow all members to part...
Dan Cosley, Dan Frankowski, Sara B. Kiesler, Loren...
CHI
2005
ACM
15 years 10 months ago
Project view IM: a tool for juggling multiple projects and teams
Previous research suggests working on multiple projects may lead to stress and misallocation of attention. A modest redesign of Instant Messenger (IM) could help team members jugg...
Peter Scupelli, Sara B. Kiesler, Susan R. Fussell,...