The future customer service provided by call centres will be changed due to new web-based interactive multimedia technologies. Technical support will be offered in a completely new...
Oliver Schreer, Ralf Tanger, Peter Eisert, Peter K...
We present a preliminary and ongoing study into intimate objects: technological devices for maintaining intimacy at a distance. We use the notion of critical technical practice to...
Abstract. This paper calls on activity theory as tool for analyzing Asynchronous Learning Networks (ALN) to achieve a better understanding of their dynamics. This paper makes some ...
In this paper, we outline the next major evolution of the Internet architecture, where support for mobility is not the exception but the typical case. We show which parts of the I...
It is estimated in a recent OECD International Adult Literacy Survey that up to 500,000 Irish adults are functionally illiterate, that is many people have difficulty in reading an...