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» Interoperability Services for Models and Ontologies
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PERCOM
2005
ACM
15 years 9 months ago
Hybrid Context Model Based on Multilevel Situation Theory and Ontology for Contact Centers
Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
Anupama Kalyan, Srividya Gopalan, V. Sridhar
AINA
2010
IEEE
15 years 3 months ago
Lightweight Policy-Based Management of Quality-Assured, Device-Based Service Systems
Intelligent connected devices become a more vital part of our lives. In contrast to prior years, today embedded systems and devices are loosely coupled and cooperate with each oth...
Oliver Dohndorf, Jan Krüger, Heiko Krumm, Chr...
ECTEL
2006
Springer
15 years 1 months ago
Data and Application Integration in Learning Content Management Systems: A Web Services Approach
This paper describes a service-oriented approach for the integration of third-party external applications and resources into an existing open source eLearning environment. We detai...
Ivan Madjarov, Omar Boucelma
BPM
2010
Springer
186views Business» more  BPM 2010»
14 years 11 months ago
How to Implement a Theory of Correctness in the Area of Business Processes and Services
During the previous years, we presented several results concerned with various issues related to the correctness of models for business processes and services (i. e., interorganiza...
Niels Lohmann, Karsten Wolf
ICIA
2007
15 years 8 days ago
Modeling Human-Agent Interaction with Active Ontologies
As computer systems continue to grow in power and access more networked content and services, we believe there will be an increasing need to provide more user-centric systems that...
Didier Guzzoni, Charles Baur, Adam Cheyer