Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
Intelligent connected devices become a more vital part of our lives. In contrast to prior years, today embedded systems and devices are loosely coupled and cooperate with each oth...
This paper describes a service-oriented approach for the integration of third-party external applications and resources into an existing open source eLearning environment. We detai...
During the previous years, we presented several results concerned with various issues related to the correctness of models for business processes and services (i. e., interorganiza...
As computer systems continue to grow in power and access more networked content and services, we believe there will be an increasing need to provide more user-centric systems that...