Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...
Semantic Analysis is a business analysis method designed to capture user requirements and represent them as text or in a graph that is called Ontology Chart. Ontology Charts can b...
Today, the travel information services are dominantly provided by Global Distribution Systems (GDS). The Global Distribution Systems provide access to real time availability and p...
In this paper we have introduced a methodology to rank the available products in the Internet market. These rankings are based on the customers’ own preferences and also on the ...
Adaptivity in Process Management Systems (PMS) is key to their successful applicability in pratice. Approaches have already been developed to ensure the system correctness after ar...