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159
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AINA
2006
IEEE
15 years 9 months ago
A Hybrid Rule-Based/Case-Based Reasoning Approach for Service Fault Diagnosis
— In today’s service market the provisioning of high quality services has become a critical issue for providers as the business success of their customers is often based on the...
Andreas Hanemann
100
Voted
HICSS
2005
IEEE
97views Biometrics» more  HICSS 2005»
15 years 9 months ago
Experiences with Conducting Project Postmortems: Reports vs. Stories and Practitioner Perspective
The most popular unit of work in organizations is a project. Managing knowledge in and about projects is salient for successful project management. Explicit knowledge is easier to...
Kevin C. Desouza, Torgeir Dingsøyr, Yukika ...
144
Voted
STORAGESS
2005
ACM
15 years 9 months ago
The evolution of storage service providers: techniques and challenges to outsourcing storage
As enterprise storage needs grow, it is challenging to manage storage systems. The costs of locally managing, supporting, and maintaining resilience in storage systems has skyrock...
Ragib Hasan, William Yurcik, Suvda Myagmar
96
Voted
ISN
1995
Springer
15 years 7 months ago
Intelligent Remote Monitoring
Intelligent monitoring facilities are of paramount importance in both service and network management as they provide the capability to monitor quality of service and utilisation pa...
George Pavlou, Kevin M. T. McCarthy, George Mykoni...
114
Voted
USENIX
2003
15 years 4 months ago
Secure and Flexible Global File Sharing
Trust management credentials directly authorize actions, rather than divide the authorization task into authentication and access control. Unlike traditional credentials, which bi...
Stefan Miltchev, Vassilis Prevelakis, Sotiris Ioan...