d Abstract] Prosenjit Bose School of Computer Science Carleton University Ottawa, Canada jit@scs.carleton.ca Paz Carmi Dept. of Computer Science Ben-Gurion Univ. of the Negev Beer-...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Reaching project goals demands from team members the creation and communication of detailed and vastly heterogeneous project information. Although no team member needs to know ...
Jorge Aranda, Ramzan Khuwaja, Steve M. Easterbrook
Researchers that make tutoring systems would like to know which pieces of educational content are most effective at promoting learning among their students. Randomized controlled e...
The early Web was hailed for being easy to use, and what is more important, giving people a chance to participate in its growth. The Web3D was believed to have potential to be the...
Jacek Jankowski, Izabela Irzynska, Bill McDaniel, ...