Although work pr ocesses, like software pr ocesses, include a number of process aspects such as defined phases and deadlines, they are not plannable in detail. Howe ver, the advan...
We have provided a focus on process management and improvement as a basis for conducting student group projects. This paper summarises the lessons learnt from eight years of exper...
: We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. Three modeling tasks ...
One of the more important steps in starting a process improvement initiative is to determine the appropriate tasking and the scope of the process improvement program. There is gre...
This paper describes research on the use of multiple views for modelling products and processes in the design of complex products. Single visual representations of design models o...