Many HCI researchers have recently begun to examine the opportunities to use ICTs to promote environmental sustainability and ecological consciousness on the part of technology us...
The internet is rapidly becoming the first place for researchers to publish documents, but at present they receive little support in searching, tracking, analyzing or debating conc...
Simon Buckingham Shum, Enrico Motta, John Domingue
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
This paper describes an XPath-based discourse analysis module for Spoken Dialogue Systems that allows the dialogue author to easily manipulate and query both the user input's...
Abstract. Explanation and argumentation are fundamental to reasoning. They are therefore of some importance to artificial intelligence. Discourse-based reasoning (DBR) is a knowled...