Knowledge work in many fields requires examining several aspects of a collection of documents to attain meaningful understanding that is not explicitly available. Despite recent ad...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
: Ubiquitous computing could help the organisation and the mediation of social interactions wherever and whenever these situations might occur. Using those technologies enables the...
Hiroaki Ogata, Chengjiu Yin, Moushir M. El-Bishout...
With the enormous and still growing amount of data and user interaction on the Web, it becomes more and more necessary for data consumers to be able to assess the trustworthiness ...
The WS-BPEL specification focuses on business processes the activities of which are assumed to be interactions with Web services. However, WS-BPEL processes go beyond the orchestr...