Knowledge management is not one single discipline. Rather, it an integration of numerous endeavors and fields of study. This paper provides a framework for characterizing the vari...
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
The continuous increase of data volumes available from many sources raises new challenges for their effective understanding. Knowledge discovery in large data repositories involv...
Independent from specific application domains, similar requirements can be identified regarding information needs during daily work. For coping with generality on the one hand an...
Abstract. Knowledge work is performed in all occupations and across all industries. The level of similarity of knowledge work allows for designing supporting tools that can be wide...
Andreas Kaschig, Ronald Maier, Alexander Sandow, M...