Knowledge management (KM) systems aim at supporting knowledge workers in general and software engineers in particular. These tools help to elicit, structure, and retrieve knowledg...
The importance of aviation security has increased dramatically in recent years. Frequently changing regulations and the need to adapt quickly to new and emerging threats are chall...
Different approaches to improve business process have been proposed. One of the most common techniques is based on software agents and workflow technology. A software agent can be...
Marco Repetto, Christian Vecchiola, Antonio Boccal...
To answer the challenges of globally distributed organizations facing constant transformation of work, means of ICT supported interorganizational knowledge-creation is needed. Firs...
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...