Evidence-based software engineering (EBSE) describes a process of identifying, understanding and evaluating findings from research and practice-based experience. This process aims...
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
ifferent abstraction levels, resulting in isolated `information silos'. An increasing number of task-specific software tools aim to support developers, but this often results ...
Workflow management systems are increasingly used to assist the automation of business processes that involve the exchange of documents, information, or task execution results. Re...
Software development and maintenance are highly distributed processes that involve a multitude of supporting tools and resources. Knowledge relevant to these resources is typicall...