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» Knowledge Management in the Service and Support Business
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GROUP
2003
ACM
15 years 3 months ago
Stimulating knowledge discovery and sharing
Most of the available knowledge management systems pay little attention to two important aspects: the need of supporting emerging communities of interest together with the officia...
Alessandra Agostini, Sara Albolino, Giorgio De Mic...
BIS
2009
112views Business» more  BIS 2009»
14 years 7 months ago
Ontological Mapping of Information Security Best-Practice Guidelines
Abstract. Due to a rapid growth in the use of electronic data processing and networking, an information security management system with a holistic and widespread view becomes more ...
Stefan Fenz, Thomas Pruckner, Arman Manutscheri
INFSOF
2008
108views more  INFSOF 2008»
14 years 9 months ago
Effectively utilizing project, product and process knowledge
Improving project management, product development and engineering processes is for many companies crucial to survive in a fast changing environment. However, these activities are ...
Christof Ebert, Jozef De Man
SIGUCCS
2004
ACM
15 years 3 months ago
Communities of practice: dare to share the knowledge
Communities of practice are not a new idea, but they are being looked at more closely as an important tool for learning and mastering knowledge challenges. Communities of practice...
Debbie Mojta
WWW
2003
ACM
15 years 10 months ago
SweetDeal: representing agent contracts with exceptions using XML rules, ontologies, and process descriptions
SweetDeal is a rule-based approach to representation of business contracts that enables software agents to create, evaluate, negotiate, and execute contracts with substantial auto...
Benjamin N. Grosof, Terrence C. Poon