— Within service-oriented business environments, the non-routine processing of requests requires a greater degree of social interaction and learning in order to achieve an effect...
At the moment, enterprises require complex business models with an organizational structures, processes and systems that must be explicitly designed. The work designed by these bu...
Pedro Bonillo, Nancy Zambrano, Alecia Eleonora Aco...
The design of a personal, mobile Knowledge and Learning Organisation System (KLeOS) is described. Studies of adult learning practice showed [1] that learning activity is mobile be...
A considerable amount of e-learning content is being delivered via virtual or managed learning environments. These platforms keep track of learners' activities including cont...
Network management operations are complicated, tedious and error-prone, requiring significant human involvement and expert knowledge. In this paper, we first examine the fundame...
Xu Chen, Yun Mao, Zhuoqing Morley Mao, Jacobus E. ...