Reference models play an important role in the knowledge management of the various complex collaboration domains (such as Supply Chain Networks). However, they often show a lack o...
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
By research on Topic Map standard, the Extended Topic Map (ETM) is proposed as a novel model for better organization and management of the massive knowledge resources in E-learnin...
Lu Jiang, Jun Liu, Zhaohui Wu, Qinghua Zheng, Ya-n...
The agent view provides maybe the right level of abstraction for dealing with complex, distribblem-solving systems. It abstracts from aspects like the hardware or software platfor...
Educational Multimedia (EMM) is becoming a mature and integral part of teaching and learning systems, mainly due to its ability improve teaching and learning. However, EMM selecti...