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SAC
2004
ACM
15 years 11 months ago
A method to define an Enterprise Architecture using the Zachman Framework
The proliferation of IT and its consequent dispersion is an enterprise reality, however, most organizations do not have adequate tools and/or methodologies that enable the managem...
Carla Marques Pereira, Pedro Sousa
SIGUCCS
2003
ACM
15 years 11 months ago
Training program growth...: from flat line to pulsating
IT Training and Communications is a division of Information Technology Services (ITS), which provides computer application training for the faculty and staff at Saint Louis Univer...
Sue A. Moore
SIGUCCS
2003
ACM
15 years 11 months ago
Teaching with technology, setting an example
Providing instructional technology support for faculty requires a range of skills, from knowledge of software and hardware, to an ability to communicate, teach workshops, and rela...
Trevor Murphy, Mika Hirai
HICSS
2002
IEEE
106views Biometrics» more  HICSS 2002»
15 years 11 months ago
Satisfaction with Internet-Based Services
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
Mohamed Khalifa, Vanessa Liu
INFOCOM
2000
IEEE
15 years 10 months ago
Topology Discovery in Heterogeneous IP Networks
Abstract— Knowledge of the up-to-date physical topology of an IP network is crucial to a number of critical network management tasks, including reactive and proactive resource ma...
Yuri Breitbart, Minos N. Garofalakis, Cliff Martin...