An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
We present a preventive model of tutoring for novice programming derived from a human corpus and describe our intelligent tutoring system PROPL embodying that model. The system co...
This paper presents a judgement and decision making analysis of collaborative problem solving. This analysis is done with respect to the Raven and CoRaven decision-making tools fo...
David C. Wilkins, Patricia M. Jones, Roger Bargar,...
We present a new architectural style for synchronous groupware that eases the transition from scenario based modeling to component design, and from component design to distributed ...
Embedded Architect is a design automation tool that embodies a static performance evaluation technique to support early, architecture-level design space exploration for component-...