Usability testing typically focuses on methodology and metrics, while the specific interactions being tested are chosen in an ad hoc way. This paper demonstrates a framework for o...
V. Katie Emery, Julie A. Jacko, Thitima Kongnakorn...
The importance of and the fast changes in the CIO's role in organizations are widely recognized. So is the need for CIOs to acquire the appropriate set of knowledge and manag...
Marco Tagliavini, Jennifer Moro, Aurelio Ravarini,...
The rise of email and instant messaging as important tools in the professional workplace has created changes in how we communicate. One such change is that these media tend to red...
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
CDS/ISIS is an Integrated Storage and Information retrieval System of United Nations Educational Scientific and Cultural Organization (UNESCO), which is widely used for managing bi...
Stefka Kaloyanova, Gian Luigi Betti, Francesco Cas...