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ECIS
2004
15 years 5 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala
TVCG
2008
107views more  TVCG 2008»
15 years 3 months ago
Promoting Insight-Based Evaluation of Visualizations: From Contest to Benchmark Repository
Information Visualization (InfoVis) is now an accepted and growing field but questions remain about the best uses for and the maturity of novel visualizations. Usability studies a...
Catherine Plaisant, Jean-Daniel Fekete, Georges G....
COLING
2002
15 years 3 months ago
A Pattern-based Analyzer for French in the Context of Spoken Language Translation: First Prototype and Evaluation
In this paper, we describe a first prototype of a pattern-based analyzer developed in the context of a speech-to-speech translation project using a pivot-based approach (the pivot...
Hervé Blanchon
JWSR
2008
162views more  JWSR 2008»
15 years 2 months ago
Business Process Control-Flow Complexity: Metric, Evaluation, and Validation
Organizations are increasingly faced with the challenge of managing business processes, workflows, and recently, Web processes. One important aspect of business processes that has...
Jorge Cardoso
IS
2011
14 years 10 months ago
Similarity of business process models: Metrics and evaluation
—It is common for large and complex organizations to maintain repositories of business process models in order to document and to continuously improve their operations. Given suc...
Remco M. Dijkman, Marlon Dumas, Boudewijn F. van D...