Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Information Visualization (InfoVis) is now an accepted and growing field but questions remain about the best uses for and the maturity of novel visualizations. Usability studies a...
Catherine Plaisant, Jean-Daniel Fekete, Georges G....
In this paper, we describe a first prototype of a pattern-based analyzer developed in the context of a speech-to-speech translation project using a pivot-based approach (the pivot...
Organizations are increasingly faced with the challenge of managing business processes, workflows, and recently, Web processes. One important aspect of business processes that has...
—It is common for large and complex organizations to maintain repositories of business process models in order to document and to continuously improve their operations. Given suc...
Remco M. Dijkman, Marlon Dumas, Boudewijn F. van D...