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SIGUCCS
2003
ACM
15 years 5 months ago
New name, new image: PC help desk steers massive PR launch
Louisiana State University’s Biomedical Research Center is going through a major expansion in reaching its 5 year strategic plan. With expansion comes an opportunity to “get t...
Robyn C. Richard, Claire C. Lassalle
COOPIS
1999
IEEE
15 years 4 months ago
Looking at the Web through XML Glasses
The Web so far has been incredibly successful at delivering information to human users. So successful actually, that there is now an urgent need to go beyond a browsing human and ...
Arnaud Sahuguet, Fabien Azavant
SIGUCCS
2003
ACM
15 years 5 months ago
Marketing computer support services through relationship and training strategies
In 2002, Harvard University's Division of Continuing Education (DCE) expanded its computer lab facility. This expansion allowed DCE to change its previous policy of restricti...
Brandon Bentley, Valerie Dixon, Ilana Rozanes, Pat...
IEEESCC
2007
IEEE
15 years 6 months ago
A Distributed e-Healthcare System Based on the Service Oriented Architecture
Large-scale distributed systems, such as e-healthcare systems, are difficult to develop due to their complex and decentralized nature. The Service Oriented Architecture facilitat...
Firat Kart, Gengxin Miao, Louise E. Moser, P. M. M...
IFIP
2003
Springer
15 years 5 months ago
A Service Discovery Model for Wireless and Mobile Terminals in IPv6
As the mobility and the number of affordable, powerful, and highly portable devices becoming networked increases, so will the amount of networked services offered, managed and disc...
Bilhanan Silverajan, Jaakko Kalliosalo, Jarmo Harj...