In the last few years, argumentation frameworks have been successfully applied to multi agent systems. Recently, argumentation has been used to provide a framework for reasoning a...
Abstract. Many complex control problems are not amenable to traditional controller design. Not only is it difficult to model real systems, but often it is unclear what kind of beha...
Abstract: Model-based development has an increasing importance in modern software engineering and other domains. Visual models such as Petri nets and UML diagrams proved to be an a...
The Stock Tracker is an adaptive recommendation system for trading stocks that automatically acquires content-based models of user preferences to tailor its buy and sell advice. T...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...