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» Learning Business Process Models: A Case Study
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CORR
2006
Springer
193views Education» more  CORR 2006»
15 years 5 months ago
On the Design of Agent-Based Systems using UML and Extensions
The Unified Software Development Process (USDP) and Unified Modeling Language (UML) have been now generally accepted as the standard methodology and modeling language for developin...
Mihaela Dinsoreanu, Ioan Salomie, Kalman Pusztai
SOSE
2006
IEEE
15 years 11 months ago
Service Oriented Evolutions and Analyses of Design Patterns
The globalization of software development helps to reduce business cost by outsourcing software design and development tasks. However, it also poses new challenges on the collabor...
Jing Dong, Sheng Yang, Dushyant S. Lad, Yongtao Su...
WOSP
2005
ACM
15 years 10 months ago
A capacity management service for resource pools
Resource pools are computing environments that offer virtualized access to shared resources. When used effectively they can align the use of capacity with business needs (flexi...
Jerry Rolia, Ludmila Cherkasova, Martin F. Arlitt,...
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COORDINATION
2006
Springer
15 years 8 months ago
Choreography and Orchestration Conformance for System Design
In a previous work we have presented a formal framework devoted to show the relevance of choreography and orchestration in the design of service oriented applications. Even if usef...
Nadia Busi, Roberto Gorrieri, Claudio Guidi, Rober...
CIMCA
2005
IEEE
15 years 7 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...