When ubiquitous computing devices access a contextawareness service, such as a location service, they need some assurance that the quality of the information received is trustwort...
E-learning is fueling efforts to integrate distributed learning systems in organisations. This paper provides a case study of integrated work and learning processes in a customer ...
Abstract— Situated agents engaged in open systems continually face with external events requiring adequate services and behavioral responses. In these conditions agents should be...
Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...